Course Details
| Course Code: | CUS-302 |
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| Title: | Customer Service Excellence, Customer Care, Tariff Rules & Tariff management. |
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| Category: | Customer Relation |
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| Objective: | Customer Service Excellence, Customer Care, Tariff Rules & Tariff management. |
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| Content: | Customer Service Excellence, Customer Care, Tariff Rules & Tariff management. |
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| Training Procedure: | Theoretical lecture & Discussion in the class,Practical Demonstration, Multimedia presentation, Group discussion |
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| Trainer Evaluation | By Trainee |
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| Trainee Evaluation | Written / Practical / Multimedia Presentation. |
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